NTC and Ncell

Some Special Features of NTC and Ncell [Nepal]

06012016

For the most reliable information, visit the official pages ntc.net.np and ncell.com.np.

Contents

#1#  NTC Friends and Family service [Source: goodnepal.com]

#2# NTC Activate 3G [Source: techsansar.com]

#3# NTC DATA package in Sky-pro, Sky-phone and Sky-data [Source: ntc.net.np]

#4# NTC Data Rates for GSM Prepaid [Source: pranish.com.np]

#5# NTC Balance Transfer [Source: ohnepal.com]

#6# RBB Balance Recharge ntc or ncellBalance

#7# Ncell My 5 [Source: ncell.com.np]

#8# Ncell Voice sms ["]

#9# Ncell Balance Transfer["]

#10# Ncell Recharge and Bonuses["]

#11# नेपाल टेलिकमका ग्राहकलाई जानकारी

#12# Mobie Codes

#1#  Friends and Family service [Source: goodnepal.com]

It is free of charge.

Send SMS to 1415

1 For Subscription : FNFSUB*Any NTC Number(CDMA,PSTN,GSM)  

2 To add FNF member : FNFADD* Any NTC Number(1 Number at a time)

3 To modify FNF member : FNFMOD*OLD Number*NEW Number

4 To delete FNF member : FNFDEL* Any NTC Number

5 To Inquiry FNF member : FNFINQ

Or, to subscribe: FNFSUB*

To add: FNFADD*9841234567 (your no.)

>Friends and Family Service in CDMA (Prepaid-Postpaid):

For the CDMA (Prepaid-Postpaid) in accordance to this service tariff for per minute call is only just 55 paisa. Before this, tariff was 70 paisa and you can only use for 3 different numbers. Now you save 15 paisa in each minutes on call and you can use this service for the 5 different numbers.

>Friends and Family Service in GSM Postpaid:

NTC has provided this service in GSM Postpaid too. To start this service in GSM Postpaid is little bit different than GSM Prepaid and CDMA (Prepaid-Postpaid). In GSM Postpaid Type FNF and make space and type 5 different numbers on which you want to start service and send SMS to 1400.

#2# HOW TO ACTIVATE NTC 3G ? [Source: techsansar.com]

Activating or enabling 3G on your NT SIM card is pretty easy. The process for any of the mobile phone subscription type – Namaste pre paid or Post Paid in NTC is the same.

Existing Nepal Telecom Post-paid and Pre-Paid users can activate 3G by SMS. Just type 3G and send SMS to 1400. This is a free SMS for activation of NTC 3G.

You will get an automated SMS reply saying “Thank you for subscribing 3G service. You will be connected by 5 PM next working day. Nepal Telecom”

For all new NTC SIM card holder, the service is enabled by default. In case you are not sure, just send in a free SMS as mentioned above.

>HOW TO SUBSCRIBE NTC 3G IN EXISTING 2G SIM CARD?

Even though the steps and explanation mentioned above applies equally to the existing 2G SIM cards of Nepal Telecom, you can simply convert 2G Sim to 3G Sim following the same steps as above, we repeat:

Type 3G in text message .

Send it to 1400.

Then you will receive message “Thank you for subscribing 3G service.You will be connected by 5 PM next working day:Nepal Telecom”

3G service will be activated in 2G sim within 2 days.

Voila, now proceed to settings for 3G in your mobile phone for peace of your mind. 3G subscription charge for 3G activation is Rs 100.

>HOW TO NTC 3G APN SETTING?

Even though many customers do not need to set up APN for using 3G as just enabling 3G on their SIM card will let them use cellular data on existing and available 3G network, other users might need the setting. Also do note, smart phones like iPhone do not need any kind of such settings. These NTC 3G APN settings are the same for both GPRS/EDGE or 3G subscription data types.

Proxy Server :- 192.80.7.133, Port :- 8000

APN :- ntnet OR ntwap, Homepage :- TechSansar.com (or any web address)

To use NT 3G on your device, use the following settings:

APN : ntnet 

Dial number :*99#

Do not forget to restart your mobile handset or device after saving the setting profile. Read this for detail steps on setting up NTC internet in smartphones.

Since 3G and GPRS in NT Cellular network as of now work under same proxy server (users under the old BTS coverage), you can request an automatic GPRS configuration setting for your specific mobile handset using a special query as mentioned below.

NTC GPRS Browser APN settings for mobile phone

Send an SMS to 1404 with the following message for your mobile phone.

Nokia / LG / Motorola / Indian mobile set: gprs

Samsung mobile phones: sagprs

Sony Ericsson mobile phones: segprs

Chinese local mobile phones: chgprs

>HOW TO SUBSCRIBE NTC 3G INTERNET DATA?

Nepal Telecom has not yet released 3G data packages for subscription. So, Pay As You Go (PAYG) scheme which is a normal scheme now for both pre-paid namaste and post users – either individual or corporate users applies.

The 3G data rate in NT 3G cellular network is Rs 0.10 per 100Kb of data which means Rs 1 per Mb (exclusive of taxes) for both prepaid and post paid subscription. The charges for the cellular based video call is Rs 2 per minute of the call. For the latest GSM 3G service call and data tarrif, visit Nepal Telecom’s official webpage

#3# DATA package in Sky-pro, Sky-phone and Sky-data [Source: ntc.net.np]

Customer can subscribe various data packages to their Sky-pro, Sky-phone and Sky-data services through SMS. One must have sufficient balance to subscribe data package. Currently available data packages are as below.

SN Data Volume Tariff (Rs.) Validity

1 200 MB 75 1 month

2 500 MB 175 1 month

3 1 GB 325 1 month

4 3 GB 850 2 months

5 5 GB 1,180 3 months

6 10 GB 1,800 6 months

Above rates are exclusive of all applicable taxes.

How to Subscribe ?

Customer can subscribe data package by sending SMS to 1415 from corresponding number. For example: to subscribe 10 GB data package, send SMS as ‘DATA10GB’ to 1415, similarly to subscribe 5 GB data package send SMS ‘DATA5GB’ to 1415 and so on.

Query remaining data volume and validity

There are two ways to Query remaining data volume and validity of your Data Package (Sky-pro, Sky-phone, Sky-data).

SMS

To query your remaining data volume through SMS, type ‘vl’ and send SMS to 1415.

Web

The data volume and validity query can also be made via web portal. This service will be available soon.

Query your Balance

IVR

To query your balance through IVR, dial 1415 and follow instructions.

SMS

To query your balance through SMS, type ‘bl’ and send SMS to 1415.

#4# Ntc reduced Data rates for GSM Prepaid users (Namaste) and Introduced Cheap Data Packs [Source: pranish.com.np]

 August 17, 2015

Nepal Telecom have introduced new cheap data packages targeting its prepaid GSM (Namaste) subscribers.  New volume based data packages includes 3 types of packs according to price and volume of data:

1. Bronze

2. Silver

3. Gold

Bronze:

a. 200 MB – 130 Rs – 1 month Validity

b. 500 MB – 300 Rs – 1 month Validity

Silver:

a. 1 GB – 500 RS – 1 month Validity

b. 3 GB – 1290 Rs- 2 months Validity

Gold:

a. 5 GB – 1800 Rs – 3 months Validity

b. 10 GB – 2800 Rs – 6 months Validity

Above price is exclusive of taxes and will be available from Bhadra 1, 2072 B.S.

Additionally prepaid subscriber can enjoy existing data rate at Rs 1 per MB without any data pack. NTC Prepaid subscribers were waiting for volume based data pack from long time. It is to see if this new data packs can attracts customers or not.

How to subscribe data packs?

To subscribe data packs in your prepaid mobile, Customers need to type “Data200MB”  and send it to 1415 for 200 MB. Similarly for 10 GB data customers need to type “Data10GB” and send it to 1415. The rated price will be deducted from customers mobile and they can use the stated data volume for internet within the duration that it is valid for.

To find the remaining data volume, customers need to type VL and send it to 1415.

It was in April that NT launched data and voice combo pack for postpaid customers but prepaid Customers have been demanding data packages from long and were continuously raising their voice in social medias. Adressing public demand, now ntc have also launched smaller and low price data pack. 

Package Details

For GSM Postpaid and Prepaid

Package Cost Validity

10 MB 8 Rs. 2 Days

50 MB 35 Rs. 10 Days

For CDMA Postpaid and Prepaid

Package Cost Validity

40 MB 15 Rs. 3 Days

How to Subscribe:

For GSM postpaid:-

Type data<space>desiredVolumeMB and send to 1400.

For eg. to subscribe 10 MB, type  DATA 10MB and send it to 1400.

For GSM prepaid and CDMA postpaid/prepaid:-

Type data<space>desiredVolumeMB and send to 1415.

For eg. to subscribe 10 MB, type  DATA 10MB and send it to 1415.

How to check remaining Data Volume:

For GSM postpaid:-

Type CB and send to 1400.

For GSM prepaid and CDMA postpaid/prepaid:-

Type VL and send to 1415.

#5# Way to transfer Balance to another prepaid mobile [Source: ohnepal.com]

Dial *422*Security Code*Destination mobile number*Amount in Paisa# (Previous Not working now)

Dial *422*Security Code*Destination mobile number*Amount in Rupees# (Now working)

New update: We can dail  1414 and know about the services of NTC. We can recharge our landline phone by using recharge card. Ntc has been providing us internet facilities and services with effective schemes at effective rate. NT Customers can now recharge there GSM Postpaid/ Prepaid Mobile, ADSL Internet Account, PSTN Landline bill from anywhere simply by dialing 1413. Nepal Telecom has provided different services like ADSL broadband Internet, Dial-up internet access, Internet Leased Line connectivity, Web sms, Telecome etc.Nepal Telecommunication Corporation was transformed into Nepal Doorsanchar Company Limited from Baisakh 1, 2061. Nepal Doorsanchar company Limited is a company registered under the companies Act 2053.  The goal of NTC is to provide cost effective telecommunication services at every corner of country. NTC wants to remain as dominant player in telecommunication sector country. They want to extend reliable and cost effective services to all. It also seems that nepal telecom has good developmet on its telecommunication software.

[p.s. type scode and send to 1400 for security code]

#6# Balance direct recharge from RBB ntc or ncell: 

sec code PAY MTOP balance in Rs. phno (eg. 7890 PAY MTOP 100 98xx)

#7# My5 in ncell [source: ncell.com.np]

Activate My5 service and call your favourite 5 at just 99 paisa per min.

With My5 service, you can now add 5 Ncell numbers in your My5 group and talk to those numbers at just 99 paisa per minute. 

 

How to get started?

Just dial 5599 and follow instructions to activate and add numbers in your My5 group.

The steps to activate, add and other operations are given below:

To activate: Dial 5599 or *5599# and then press 1

To add numbers in your group: Dial 5599 or *5599# and then press 2

To modify numbers in your group: Dial 5599 or *5599# and then press 3

To delete numbers in your group: Dial 5599 or *5599# and then press 4

To know the list of numbers in your group: Dial 5599 or *5599# and then press 5

 

Please note that after adding first 5 numbers in your group, each addition, modification or deletion of the numbers will be charged Rs. 5.

 

How much is the charge?

Rs. 20/month will be charged as service fee every month. The service will be auto-renewed every month. If you want to deactivate the service, dial 5599 or *5599# and then press 6.

 

If you want to try the service for one month only, dial 5588 and follow the instructions.

Which tariff plan is this service applicable?

This service is applicable for all prepaid tariff.

#8# Voice SMS ncell

Now record your voice and send it to your friends and family. It is fun and a lot more personal than just texts.

To send a voice SMS: 

Type * followed by the recipient’s mobile number and press the call button.

Listen to the instruction and record your message after the beep tone.

Hang up phone to send the message.

Sending one Voice SMS will cost Re. 1 (excl. of taxes)

 To listen to the voice SMS: 

When you receive a Voice SMS, you will receive a notification via SMS.

Then, dial # followed by the sender’s mobile number and press the call button.

Listening to the voice SMS is free of charges.

#9# Fnf in ncell

Type Add<space>number(which you want to add) and send SMS to 300. This service is applicable in Ramro tariff only.

To know whether your sim is sajilo or ramro:

Dial *900# and press 2 (Services operations) and send.

If your sim is in Ramro tariff, you will see option 3 saying 'Change tariff plan to Sajilo'.

If your sim is in Sajilo tariff, you will not see this option.

#10# Balance Transfer Ncell

What is Ncell Balance Transfer?

Now Ncell Prepaid users can send and receive balance anytime, anywhere from their mobile to their friend's or family’s Ncell numbers. 

Do I need to activate this service?

Prepaid users have to dial 17122 for free to activate the service.

 

How to utilize this service?

To transfer balance, dial *17122*<Type receiver’s mobile number>*<Type transfer amount>#.

For example, to transfer Rs. 10, dial *17122*98XXXXXXXX*10#

What is the minimum amount that I can transfer?

You can transfer minimum Rs. 10 at a time and up to three times in a day.

What is the maximum amount that I can transfer?

You can transfer maximum Rs. 200 at a time and up to three times in a day.

Is there any service charge to transfer balance?

Re. 1 (excl. of taxes) will be deducted as service charge from the transferred amount.

Can I transfer balance to all Ncell users' numbers?

You can transfer balance from Prepaid to Prepaid numbers only

 

How can I utilize the transferred amount?

The transferred amount can be utilized for making calls, sending SMS/MMS and surfing internet. 

#10# Recharge & Bonuses Ncell

How to recharge your account?

 

When your balance runs low, recharge your account using recharge cards and following any of the below mentioned procedure:

Dial *102*PIN number of recharge card# and then press the call button

Dial 90012 and then enter the PIN number of your recharge card.

Type the PIN number of your recharge card and send SMS to 90012.

Ncell recharge cards are available in Ncell Centres, Ncell Shops and other authorized shops across the nation. 

You can also recharge your account for Rs. 10 and above from any of the nearest Ncell authorized outlets using e-recharge.

 

Get Bonus with every recharge

 

With every recharge of Rs. 100 and above, you will get bonus balance which you can use to call or text your friends and family within Ncell network or to surf internet in your mobile.

 

The bonus balance you receive will depend on how much amount you recharged and how many days you have been using the SIM card. 

Age of SIM card

Recharged amount (Rs.) Up to 1 Year More than 1 year

100 to 199 5 10

200 to 299 15 20

300 to 499 25 35

500 to 999 45 60

1000 and above 95 125Conditions for Getting Bonus Amount:

1. While calculation of customer’s length (e.g. months, years) of presence in the network, the change in mobile number will not affect the initial period. Meaning that no matter how many SIM cards or telephone numbers customer change – calculation of his length of presence in the network starts from the first day of joining the network.

2. Top up values are not accumulated. Bonus is not given on the basis of sum for values nominal of top-ups but for one time value of top-up. For example: if customer tops-up Rs 50 twice, the amount is not counted as Rs 100 one time top-up and therefore customer is not accounted to have bonus amount.

3. Recharge from all channels are valid for getting bonus amount after top-up which includes Recharge cards, e-recharge, Cash, Bank and Online Payment.

#11# नेपाल टेलिकमका ग्राहकलाई जानकारी

@ मोबाइलको ब्यालेन्स थाहा पाउन *400# डायल गर्नुहोस ।

@ आफ्नो मोबाइल नम्बर थाहा पाउन *9# डायल गर्नुहोस ।

@ आफ्नो मोबाइल नम्बर कस्को नाममा छ थाहा पाउन *922# डायल गर्नुहोस । (आफ्नो नाममा दर्ता भएको मोबाईल नम्बर मात्र प्रयोग गर्नुहोला)

@ कल फरवार्ड गर्न **21*98xxxxxxxx (फरवार्ड गर्न चाहेको नम्बर) # डायल गर्नुहोस ।

@ कल फरवार्ड Cancel गर्न ##002# डायल गर्नुहोस ।

@ Call Waiting सेवा सुचारु गर्न *43# डायल गर्नुहोस ।

@ Call Waiting सेवा Cancel गर्न #43# डायल गर्नुहोस ।

@ मोबाइलमा Friends and Family (FNF) सेवा सुरु गर्न पहिलो पटक FNFSUB*98XXXXXXXX लेखेर 1415 मा SMS गर्नुहोस र अन्य ४ वटा नम्बर थप गर्न FNFADD*98XXXXXXXX लेखेर 1415 मा SMS गर्नुहोस ।

@ प्रिपेड मोबाइलबाट अर्को नम्बरमा ब्यालेन्स ट्रान्सफर गर्न *422*SECURITY CODE*98XXXXXXXX*Rs..# डायल गर्नुहोस ।

@ आफ्नो पोस्टपेड मोबाइल तथा ल्याण्डलाइन टेलिफोनको मासिक बिल, बाँकि रकम, अग्रिम रकम आदि हेर्न www.http://gsmbl.ntc.net.np/ मा login गर्नुहोस ल्यान्डलाइन को लागि AC Number (मासिक महशुल तिरेको बिलमा लेखेको हुन्छ) र मोबाइलको लागि PUK नम्बर राखेर हेर्न सकिन्छ ।

@ आफ्नो मोबाइल नम्बरको Security Code प्राप्त गर्न SCODE लेखेर र PUK Code प्राप्त गर्न PUK लेखेर 1415 मा SMS गर्नुहोस।

@ पोस्टपेड मोबाइलमा ISD सुबिधा थप्न #331*0000# डायल गर्नुहोस र सुबिधा हटाउन *331*0000# डायल गर्नुहोस ।

@ डाटा प्याक तथा भ्वाइस प्याक सम्बन्धि नयाँ-नयाँ Offer थाहा पाउन *1415# डायल गर्नुहोस ।

@ Data Pack खरिद गर्न *1415*1# डायल गर्नुहोस र Voice Pack खरिद गर्न *1415*4# डायल गर्नुहोस ।

@ बाँकी डाटा र भ्वाइस प्याक थाहा पाउन *1415*55# डायल गर्नुहोस ।

message “vl/fr” to 1415.

message “vlvoice” to 1415, which also shows the validity date of the pack.

@ मोबाइलमा CRBT राख्न *1455# डायल गर्नुहोस र प्राप्त निर्देशन अनुसार गर्नुहोस अथवा CRBT Code छ भने SUB स्पेस CRBT Code लेखेर 1455 मा SMS गर्नुहोस ।

@ मोबाइलमा CRBT हटाउन UNSUB लेखेर 1455 मा SMS गर्नुहोस अथवा *1455# डायल गर्ने * लेखेर पठाउने, अनि 8 लेखेर पठाउने अनि अन्तमा सुनिश्चित गर्न 1 लेखेर पठाउनुस।

@ नमस्ते CREDIT सेवा सुचारु गर्न - आफै हुन्छ र नमस्ते CREDIT सेवा बन्द गर्न STOP लेखेर 1477 मा SMS गर्नुहोस ।

@ Missed Call Alert (MCA) सेवा सुचारु गर्न *1400# डायल गर्नुहोस या sub mca लेखेर १४०० मा SMS गर्नुहोस

@ Missed Call Alert (MCA) सेवा बन्द गर्न unsub mca लेखेर १४०० मा SMS गर्नुहोस ।

@ ल्याण्डलाइन टेलिफोनको तिर्नुपर्ने बिल रकम थाहा पाउन CB*065XXXXXX (पुरा टे.न.)लेखेर 1415 मा SMS गर्नुहोस Due Amount भनेको तिर्नुपर्ने रकम हो Available Credit भनेको फोन गर्न मिल्ने बाँकी रकम हो

@ ADSLको अन्तिम मिति थाहा पाउन VL*NTADSL065XXXXXX (पुरा टेलिफोन नम्बर)लेखेर 1415 मा SMS गर्नुहोस ।

@ ADSLको ब्यालेन्स थाहा पाउन BL*NTADSL065XXXXXX (पुरा टेलिफोन नम्बर)लेखेर 1415 मा SMS गर्नुहोस ।

@ नेपाल टेलिकमको Number Inquiry सेवाको लागि १९७ मा फोन गर्नुहोस ।

@ नेपाल टेलिकमको मोबाइल ग्राहक सेवाको लागि १४९८ मा फोन गर्नुहोस ।

@ ल्यान्डलाइन टेलिफोन मर्मतको लागि १९८ मा फोन गर्नुहोस ।

@ नेपाल टेलिकमको बिबिध सेवा बारे जानकारी लिन तथा ब्यालेन्स तथा बाँकि डाटा जानकारी लिन NEPAL TELECOM ( नेपाल टेलिकमको अफिसियल एप्लिकेसन्) मोबाइलमा डाउनलोड र रजिस्टर गर्नुहोस ।

@ मोबाइलमा टेलिभिजन हेर्न WOW TIMES एप्लिकेसन डाउनलोड गर्नुहोस ।

थप जानकारीको लागि' नेपाल टेलिकमको वेबसाइट www.ntc.net.np मा login गर्नुहोस ।

#12# Mobile Codes

*#*#4636#*#* : Phone/ usage/ wifi info